Terms & Conditions

INTRODUCTION

The site editor takes your right to privacy seriously, and wants you to feel comfortable using this web site. This privacy policy deals with personally-identifiable information (referred to as “data” below) that may be collected by this site. This policy does not apply to other entities that are not owned or controlled by the site editor, nor does it apply to persons that are not employees or agents of the site editor, or that are not under the site editor’s control.

1. COLLECTION OF DATA

Registration for an account on this site requires only a valid e-mail address and a user name that has not been chosen already. You are not required to provide any other information if you do not want to. Please be aware that the user name you choose, the e-mail address you provide and any other information you enter may render you personally identifiable, and may possibly be displayed on this web site intentionally (depending on choices you make during the registration process, or depending on the way in which the site is configured) or unintentionally (subsequent to a successful act of intrusion by a third party). As on many web sites, the site editor may also automatically receive general information that is contained in server log files, such as your IP address, and cookie information. Information about how advertising may be served on this site (if it is indeed the site editor’s policy to display advertising) is set forth below.

2. USE OF DATA

Data may be used to customize and improve your user experience on this site. Efforts will be made to prevent your data being made available to third parties unless (i) provided for otherwise in this Privacy Policy; (ii) your consent is obtained, such as when you choose to opt-in or opt-out for the sharing of data; (iii) a service provided on our site requires interaction with a third party, or is provided by a third party, such as an application service provider; (iv) pursuant to legal action or law enforcement; (v) it is found that your use of this site violates the site editor’s policy, terms of service, or other usage guidelines, or if it is deemed reasonably necessary by the site editor to protect the site editor’s legal rights and/or property; or (vi) this site is purchased by a third party, in which case that third party will be able to use the data in the same manner as set forth in this policy. In the event you choose to use links displayed on this web site to visit other web sites, you are advised to read the privacy policies published on those sites.

3. COOKIES

Like many web sites, this web site sets and uses cookies to enhance your user experience — to remember your personal settings, for instance.

4. MINORS

The site editor might not allow persons who are aged thirteen or younger to become members of this site. For more information, please contact the site administrator.

5. CHANGES TO THIS PRIVACY POLICY

Changes may be made to this policy from time to time. You will be notified of substantial changes to this policy either by through the posting of a prominent announcement on the site, and/or by a mail message sent to the e-mail address you have provided, which is stored within your user settings.

6. NO GUARANTEES

While this privacy policy states standards for maintenance of data, and while efforts will be made to meet the said standards, the site editor is not in a position to guarantee compliance with these standards. There may be factors beyond the site editor’s control that may result in disclosure of data. Consequently, the site editor offers no warranties or representations as regards maintenance or non-disclosure of data.

7. CONTACT INFORMATION

If you have any questions about this policy or about this web site, please feel free to contact us

 

8. REFUND POLICY

CASA ROSSO STORES ONLINE REFUND POLICY

When you shop at the “Casa Rosso Online” website, we aim to please and hope you are delighted with your purchase every time.

Please choose carefully. Exchanges or refunds can only be given where goods are faulty, damaged, wrongly described, different from a sample shown to you, or don’t do what they are supposed to do.

Casa Rosso Refund Policy complies with the Ministry of Fair Trading standards.

Proof of purchase must be provided. Proof of ID must be provided.

RETURNING OR EXCHANGING AN ITEM

If you receive an item that is faulty, damaged, wrongly described, different from a sample shown to you, or the product does not do what it is supposed to do, contact our office first to discuss your situation.

RETURNS DURING COVID-19 PERIOD

Please understand we cannot accept returned goods during this period. We will process after government restrictions are lifted.

9. TERMS & CONDITIONS

This Web Site is licensed by Keenguide Pty Ltd trading as Casa Rosso (ABN 34 084 109 071)

Use of this Web Site is subject to the Terms of Use.

Casa Rosso is not liable to you or any other for any loss in connection with the use of this Web Site or a Linked Web Site. This general disclaimer is not restricted or modified by any of the following specific warnings and disclaimers. Please read the full Terms of Use.

Please note: Casa Rosso reserves the right to amend the Terms of Use at any time. However, since you are bound by these Terms of Use, you should periodically refer to them.

DISCLAIMER OF LIABILITY

General Disclaimer

We are not liable to you or anyone else for any Loss in connection with use of this Web Site or a Linked Web Site.

This general disclaimer is not restricted or modified by any of the following specific warnings or disclaimers.

Specific Warnings and Disclaimers

The Trade Practices Act and similar State and Territory legislation in Australia may confer rights and remedies on you in relation to the provision by us of goods or services on the Web Site, which cannot be excluded, restricted or modified. We do not exclude these rights but do exclude all other conditions and warranties implied by custom, law or statute.

We are not liable to you or anyone else if interference with or damage to your computer systems occurs in connection with use of this Web Site or a Linked Web Site. You must take your own precautions to ensure that whatever you select for your use from this Web Site is free of viruses or anything else (such as worms or trojan horses) that may interfere with or damage the operations of your computer systems. We do not warrant that your access to the Web Site will be uninterrupted or error free or that any defects will be corrected.

We may, from time to time, change or add to this Web Site (including these Terms of Use) or the information, products and services without notice. However, we do not undertake to keep this Web Site updated. We are not liable to you or anyone else if errors occur in the information on this Web Site or if that information is not up-to-date.

Under no circumstances (including but not limited to any act or omission on the part of Casa Rosso) will Casa Rosso be liable for any indirect, incidental, special and/or consequential damages or loss of profits whatsoever which result from any use or access of, or any inability to use or access, the Web Site.

To the fullest extent permitted by law, Casa Rosso liability for breach of any implied warranty or condition which cannot be excluded is limited at the option of Casa Rosso to the following:

1. In the case of services supplied or offered by Casa Rosso, (a) the supply of the services again, or (b) the cost of having services supplied again; and
2.  In the case of goods supplied or offered by Casa Rosso, (c) the replacement of the goods or the supply of equivalent goods, (d) the repair of such goods, (e) the payment of the cost of the replacing the goods or acquiring equivalent goods, or (f) the payment of the cost of having the goods repaired.

In these Terms of Use, certain words (particularly capitalised ones) may have special meanings. If they do these special meanings are set out in the “General” section.

The Terms of Use are effective until terminated by Casa Rosso and Casa Rosso may terminate this agreement and your access to the Web Site at any time without notice. In the event of termination you are no longer authorised to access the Web Site, but all restrictions imposed on you and all disclaimers and limitations of liability set out in the Terms of Use will survive.

COPYRIGHT

This Web Site is our copyright property.

You are provided with access to it only for your personal and non-commercial use.

Other than for the purposes of and subject to the conditions prescribed under the Copyright Act 1968 or any other applicable legislation throughout the world, you may not, in any form or by any means:

• Adapt, reproduce, store, distribute, transmit, print, display, perform, publish or create derivative works from any part of this Web Site; or
• Commercialise any information, products or services obtained from any part of this Web Site without our written permission.

TRADE MARKS

These trade marks and other Casa Rosso products and services referred to in this Web Site are trade marks of Casa Rosso.

Other product and company names mentioned in this Web Site may be the trade marks of other people or entities.

Nothing contained in the Web Site should be construed as granting any licence or right of use of any trade mark or part of any trade mark displayed on the Web Site without the express written permission of Casa Rosso or third party owner.

LINKED WEB SITES

This Web Site may contain links to Linked Web Sites. Those links are provided for convenience only and may not remain current or be maintained.

Links to those web sites should not be construed as any endorsement, approval, recommendation or preference by us of the owners or operators of the sites, or of any information, products or services referred to on those other sites unless specifically stated.

Unless otherwise stated the Linked Web Sites are not under the control of Casa Rosso and Casa Rosso is not responsible for the contents of any Linked Web Site. You link to any such web site at your own risk.

COOKIES

Casa Rosso uses two types of cookies on this website. These are session cookies and permanent cookies.

Session Cookies

Session cookies are only used to let our site know that you are the same person wherever you go on our site during a session. For example, if you put a product in your shopping bag and go to check out, we need to know that it is you on the check out page and you have ordered that product.

Upon closing your browser the session cookie set by this web site is destroyed and no personal information is maintained which might identify you should you visit our web site at a later date.

Session cookies are short-lived, are used only during a browsing session, and expire when you quit your browser.

Permanent Cookies

To enable Casa Rosso to recognise each time your browser visits the Casa Rosso website it downloads a cookie onto your hard drive.

Through the use of the cookie Casa Rosso is able to:

(a)    recognise your browser each time it visits our site; and
(b)    track which pages you visit whilst at our site.

Casa Rosso may use this information to build up a consumer profile about you, which may allow it to tailor offers or marketing material which may be of interest to you.

As with all of your personal information Casa Rosso will not provide this to third parties without your consent, except where:

(a)   such disclosure is permitted under the Privacy Act 1988;
(b)   Casa Rosso is required by law to disclose information to third parties; or
(c)   Casa Rosso has outsourced some internal functions to third parties, for example data warehousing companies, mail houses or contractors that carry out administrative functions on their behalf.

Other Ways We Track Site Activity

Another way we track site activity is by using transparent electronic images called “clear GIFs,” “Web bugs,” or “Web beacons” on casarosso.com.au. Web pages. These images count the number of users who visit that page from specific banner ads outside casarosso.com.au or through e-mail links. A similar image, sometimes called a “Spotlight Tag,” is used on casarosso.com.au Web pages where transactions take place. The Tag collects numeric information, such as the dollar amount of an online purchase, to help us understand usage of the site. We do not use any of these electronic images to collect personally identifiable information.

GENERAL

In this Web Site:

“Casa Rosso” means Keenguide Pty Ltd trading as Casa Rosso ABN 34 084 109 071 and its subsidiaries unless otherwise specified.

“Linked Web Sites” means web sites of persons or entities other than Casa Rosso which are hyperlinked from this Web Site.

“Personal Information” means any information from which your identity is apparent or can be reasonably be ascertained.

“Web Site” means the whole or any part of the web pages located at cassarosso.com.au (including the lay-out of this Web Site, individual elements of the Web Site design, underlying code elements of this Web Site, or text, sounds, graphics, animated elements or any other content of this Web Site.)

“We” and “us” refer to Casa Rosso and its group associates , and “our” has the same meaning.

These Terms of Use are governed by the laws in force in Western Australia, Australia and you irrevocably and unconditionally submit to the non-exclusive jurisdiction of the courts of Western Australia, Australia and any courts which may hear appeals from those courts.

Nothing contained in these Terms of Use derogates from Casa Rosso right to comply with law enforcement requests or requirements relating to your use of this Web Site or information provided to or gathered by Casa Rosso with respect to that use.